Who we are
DORON Tech Solutions LLP (GSTIN 27AAYFD8585F1ZL), India, makes DORON Bill Saathi and this website. For anything about your personal data, including questions and grievances, write to support@dorontechsolutions.com.
Your bills never reach us
Bill Saathi runs on your own Windows PC or cloud computer. Your businesses, customers and suppliers, items, bills, payments, reports, logo and signature stay on that computer, in your Windows account. They are never sent to DORON. Backups go to that computer and to a second folder you choose; if you choose a folder that syncs to a cloud drive, that drive's own terms apply.
What we collect and why
| When | What | Why |
|---|---|---|
| You ask for a voucher, a demo or help | What you write to us: usually your name, business, email, phone and city. | To issue your voucher, arrange the demo, invoice you and support you. |
| You activate Bill Saathi | The voucher code, the business name and email you enter, an identifier of the computer (a machine fingerprint and its name), Bill Saathi's version, and the IP address of the request. | To issue and check the licence (one computer per licence), and to give support. |
| Bill Saathi checks for updates | The installed version, and the IP address of the request. | To offer a newer version. |
| You visit this website | Our server logs each request with its IP address. The site sets no cookies and uses no advertising or analytics trackers. | To keep the site secure. |
We do not use your data for advertising and do not sell it.
Who we share it with
- Your channel partner, if you bought through one: the details of your licence, so they can supply and support you.
- Service providers who work for us: Hetzner Online GmbH (our servers) and our email provider.
- Authorities, when the law requires it.
Where it is kept
On our servers in Helsinki, Finland (European Union), over encrypted connections. Only authorised DORON staff, signing in with their work accounts, can see it.
How long we keep it
- Purchase records and GST invoices: as long as tax law requires (currently about eight years under GST).
- Licence records: for the licence term and that tax period.
- Server and abuse-prevention logs: only as long as needed to keep the service secure.
After that we delete the data or remove what identifies you.
Your rights
Under India's Digital Personal Data Protection Act, 2023, you can ask us for a summary of your personal data and who it was shared with, have it corrected, completed or updated, have it erased when we no longer need it, withdraw a consent you gave (this can stop a licence from working), and nominate someone to act for you. Write to support@dorontechsolutions.com from the email address on your licence. We reply within 30 days. If you are not satisfied with our answer, you can complain to the Data Protection Board of India.
Changes
If we change this notice, we update the date at the top. Significant changes are also announced in Bill Saathi's update notes.